Audiometer Calibration Prep Checklist for Clinics

Before a scheduled audiometer calibration, a few minutes of preparation can help your clinic avoid delays and give the technician a clear picture of the instrument and its accessories.

Need to book service first? Request on-site audiometer calibration in Florida, or arrange mail-in calibration or repair. Confirm the instrument, accessories, service scope and appointment before preparing the equipment.

Before your appointment

1. Identify every instrument. Gather the manufacturer, model and serial number for each device requiring service.
2. Locate the accessories you use with it. Set aside the headphones, insert earphones, bone oscillator, probes, cables and power supply that belong with the instrument. Label accessories when more than one device is involved.
3. Record symptoms. Note intermittent channels, damaged cords, probe or transducer issues, unusual test results and error messages. Tell the technician about recent repairs or accessory replacements.
4. Make the setup accessible. Provide a clear work surface, power outlet and, where relevant, access to the connected computer and software. Have your clinic's login or IT contact available if needed.
5. Plan for downtime. Ask which appointments depend on the instrument and arrange a backup or schedule service around patient care.
6. Keep previous records handy. Provide the last calibration report or service history if available, along with any school, employer or facility documentation requirements.

For mail-in service

Email service@ddxus.com or call 321-747-0222 to arrange mail-in service and wait for confirmed shipping instructions. Include the accessories needed to reproduce the issue, and pack the instrument and each accessory securely. Do not include patient records or protected health information.

Need help deciding what to send?

Deshler Diagnostics supports audiometric and vestibular equipment for clinics, hospitals and schools. Explore calibration and repair, email service@ddxus.com or call 321-747-0222.

What information should I provide when scheduling?

Include your facility location, the number of instruments, make and model of each unit, the accessories in use and your preferred service window. Tell us about access restrictions and documentation your facility needs so the visit can be planned.

Should I send the headphones and bone conductor?

Confirm the accessory list with our service team before shipping. Identify which headphones, inserts, bone conductor, probes and cables belong to each instrument. Tell us if a component has recently been replaced; do not assume the instrument alone is sufficient for the requested work.

What if the instrument also needs repair?

Describe the symptoms when arranging service. Include error messages and when the issue occurs. Calibration and repair are different needs; the team can discuss evaluation and the appropriate next step without promising a repair outcome before inspection.

Need compatible supplies before your appointment?

Use our eartip ordering checklist or browse audiology parts and supplies.

About the DDX team behind this resource

Deshler Diagnostics is an independent, family-owned hearing and balance equipment business founded in 2019. Kevin Deshler brings more than 20 years of industry experience, and Steven White leads our service team. Meet the DDX team and learn about our experience.

For your exact equipment configuration, service scope or accessory match, call 321-747-0222 or email service@ddxus.com. This resource provides practical preparation guidance; confirm device-specific instructions and clinical requirements with the appropriate manufacturer and your clinical team.