How-To Guides

Find audiology equipment troubleshooting guides, manufacturer instructions and training videos for hearing and balance equipment. Browse 26 resources covering Inventis, Natus, PATH Medical, Windows audio settings, headphone headbands, tympanometry, OAE, ABR, real-ear measurement and vHIT.

Browse by topic

Inventis Guides & Videos  ·  Natus Video Training  ·  Audiometry & Clinical Reference  ·  Computer & Audio  ·  Headphones & Headbands  ·  Tympanometry & Probe Care  ·  PATH Medical: Sentiero  ·  OAE & ABR  ·  Real-Ear Measurement  ·  Vestibular & vHIT

Inventis: Guides & Videos

Inventis • Written guide

Maestro: general functions

Patient records, exam management and printing in Maestro.

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Inventis • Written guide

Maestro: REM & hearing instrument testing

Manufacturer reference for real-ear measurements and HIT workflows.

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Inventis • Written troubleshooting guide

Speech audiometry: common audio problems

Checks for missing word lists, low or absent sound, competing noise and PC-speaker routing.

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Inventis • Written troubleshooting guide

Trumpet: wireless probe troubleshooting

Check status LEDs, pairing, power and charging.

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Inventis • Video webinar

vHIT lesson 2: clinical applications & interpretation

Recorded English webinar with Vishal Pawar.

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Inventis • Video webinar

vHIT lesson 3: advanced techniques & cases

Recorded English webinar with Vishal Pawar.

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Browse Inventis’ official video channel →

Natus: Video Training

Natus Sensory • Video lesson

Aurical HIT & coupler-based fitting

Natus training video for Aurical HIT and coupler-based fitting.

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Natus Sensory • Video lesson

Aurical: two-channel stimulus in FreeStyle

Natus video demonstrating the FreeStyle feature.

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Natus Sensory • Video lesson

ICS Impulse: calibration

Open the individual calibration tutorial.

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Natus Sensory • Video lesson

ICS Impulse: goggle fit

Open the individual goggle-fitting tutorial.

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Natus Sensory • Video lesson

ICS Impulse: pupil tracking

Open the individual pupil-tracking tutorial.

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Audiometry & Clinical Reference

AudiologyOnline • Robert H. Margolis, PhD • October 20, 2008

The Vanishing Air-Bone Gap — Audiology’s Dirty Little Secret

An educational article examining variability and tester expectations in air- and bone-conduction thresholds, including the 4 kHz air-bone gap. Historical clinical reference.

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Computer & Audio

DDX • Step-by-step

Dell audio: echo or double words

Turn off Mono Audio, review Dell Optimizer, and find the original driver reference.

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Medology • Illustrated guide

Windows sound changed after connecting an audiometer

Restore normal computer speaker and microphone defaults.

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Headphones & Headbands

e3 Diagnostics • Guide + video

Replace a RadioEar RE-7 headband

Replacement procedure with a video link. For RE-7 style only; confirm your headband before following it.

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RadioEar • PDF

DD45 headphone cleaning & care

Manufacturer care instructions and headset specifications.

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Tympanometry & Probe Care

Interacoustics • Guide

Eartip selection & seal checks

Review eartip fit and daily cavity checks when a seal is difficult to maintain.

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Interacoustics • Illustrated guide

Clean a Titan probe tip

Illustrated cleaning procedure for the Interacoustics Titan probe tip.

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PATH Medical: Sentiero

PATH Medical • PDF

Sentiero troubleshooting

Manufacturer help for stalled devices, black screens and touch-screen errors.

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PATH Medical • PDF

Sentiero probe & pump checks

Check the probe and pneumatic system using the manufacturer’s test cavities and procedure.

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PATH Medical • PDF

View & print Sentiero Desktop results

Find and print completed tests on Sentiero Desktop devices.

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PATH Medical • PDF

Connect Senti / Sentiero to NOAH

Manufacturer setup guide for the PATH NOAH Connector.

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OAE & ABR

Interacoustics • Guide

Eclipse OAE daily system check

Probe integrity and real-ear checks to identify equipment problems or artifacts.

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Interacoustics • Troubleshooting

Improve noisy Eclipse ABR recordings

Manufacturer guidance for improving evoked-potential recordings.

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Real-Ear Measurement

Interacoustics • Video

REM probe-tube calibration

Video demonstration using the Interacoustics Affinity Compact.

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Vestibular & vHIT

Natus Sensory • Video course

ICS Impulse: fit, calibration & pupil tracking

Natus tutorials covering goggle fit, patient setup, calibration and tracking.

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Need help finding the right guide?

Email service@ddxus.com with your model, software version and a description of the issue. For headbands, include a photo so we can identify the style.

Manufacturer and external guides open in a new tab. Match each procedure to your exact instrument, headset, probe and software version. Guides may show earlier software versions. Contact DDX if a check fails or an issue continues.