Calibration & Repair

Keep your hearing and balance equipment supported with Deshler Diagnostics. We arrange calibration and repair for Florida clinics, ENT practices, hospitals and schools, with on-site and mail-in service options.

Choose your service

Audiometer calibration and equipment repair · Soundroom sales and service · Calibration preparation checklist

For scheduling or troubleshooting, call 321-747-0222 or email service@ddxus.com. Have your instrument brand, model, serial number and service location ready.

Prepare for a repair evaluation

Record the model, serial number, accessories and symptoms before contacting us. Use our repair evaluation checklist and wait for confirmed instructions before shipping equipment.

How do I arrange mail-in repair or calibration?

Email service@ddxus.com or call 321-747-0222 before shipping. Tell our team your instrument brand, model, serial number, the service needed and the accessories you plan to include. Wait for confirmed shipping instructions and service arrangements.

Is calibration the same as repair?

Calibration and repair address different needs. If your equipment has intermittent channels, damaged connectors, probe problems, power issues or error messages, describe those symptoms when requesting service so the team can discuss evaluation alongside calibration.

What affects repair timing?

The model, fault, parts availability and service arrangements affect timing. Contact the team for a current estimate for your instrument. Ask about backup equipment needs when planning downtime.

Mail-in audiometer service: from request to shipping

1. Send the equipment details. Email service@ddxus.com with your facility name, reply phone number, make, model, serial number and requested work.
2. Describe repair symptoms. Explain when the fault occurs and list the transducers, probes, cables or power supply involved. Include equipment photos if helpful, without patient information.
3. Confirm the arrangement. Ask DDX to confirm service feasibility, accessories to include, evaluation or repair terms, shipping instructions and the current timing estimate.
4. Ship after confirmation. Follow the agreed packing instructions and include your contact details and equipment summary with the shipment.

Can I use mail-in service if my facility is outside Florida?

Contact DDX with your location and instrument details before shipping. Our team will confirm whether mail-in service can be arranged for your equipment and address. On-site service described on this site is for Florida facilities.

Will a calibration request automatically include every repair?

Ask the team to confirm the scope and any additional work for your instrument. Report known faults when requesting service so repair evaluation and calibration needs can be discussed together.

About the DDX team behind this resource

Deshler Diagnostics is an independent, family-owned hearing and balance equipment business founded in 2019. Kevin Deshler brings more than 20 years of industry experience, and Steven White leads our service team. Meet the DDX team and learn about our experience.

For your exact equipment configuration, service scope or accessory match, call 321-747-0222 or email service@ddxus.com. This resource provides practical preparation guidance; confirm device-specific instructions and clinical requirements with the appropriate manufacturer and your clinical team.